Ainvero

Provider

The owner and provider of the Ainvero service is:
FOP Kryvobok Roman Valeriiovych
RNOCPP: 3456812694
Email: fast.kamaz@gmail.com

Service

Ainvero is a digital service that enables users to interact with AI models through available interfaces, including messengers, the website, or other channels supported by the service.

Acceptance of the offer

Using the service, creating an account, clicking a consent button, purchasing a subscription or a message package means full and unconditional acceptance of the terms of this Agreement.

User status

A user is an individual who uses the Ainvero service, creates an account, sends requests to AI models, or pays for the digital services of the service.

1. General provisions

1.1. This Agreement is a public offer and an adhesion agreement. Its terms are the same for all users, except where specific terms or benefits are directly provided by law, promotions, tariffs, or individual offers of the service.

1.2. The Agreement is considered concluded from the moment the user accepts this offer. Acceptance is carried out by the user performing any action that confirms their intention to use the service or purchase a digital service.

1.3. Such actions include, in particular: registration in the service, authorization through a messenger, clicking a consent confirmation button, sending a request to an AI model, paying for a subscription, paying for a message package, or any other actual use of the service.

1.4. If the user does not agree with the terms of this Agreement, they must stop using the service and refrain from paying for digital services.

2. Subject of the Agreement

2.1. The Provider gives the user access to the Ainvero digital service, which allows interaction with AI models, receiving answers to requests, working with text, ideas, information, and other digital functions available within the service.

2.2. The services are provided electronically through the website, messengers, chatbots, API, web interface, or other technical channels supported by the Ainvero service.

2.3. The specific scope of services depends on the selected tariff, type of subscription, message package, available AI models, technical capabilities of the service, and the terms in effect at the time of use.

2.4. The service is not medical, legal, financial, investment, psychological, or any other professional consultation. AI model responses are informational in nature and must be verified by the user independently.

3. Terms and definitions

Service means the Ainvero digital service, which provides access to AI functions, chats, artificial intelligence models, subscriptions, message packages, and other digital capabilities.

User means a person who gains access to the service, uses its functions, sends requests, or purchases digital services.

Subscription means paid access to the functions of the service for a defined period according to the selected tariff plan.

Message package means a paid volume of messages or requests that the user may use within the service.

AI model means a software artificial intelligence model that generates answers, texts, explanations, ideas, or other digital output based on the user’s request.

4. Procedure for using the service

4.1. To use the service, the user may complete authorization, create an account, or start interacting with the service through a supported messenger or another interface.

4.2. The user is obliged to provide accurate data necessary for using the service, payment, identification, technical support, and performance of this Agreement.

4.3. The user is solely responsible for maintaining access to their account, messenger, email, device, and other authorization tools.

4.4. In case of suspected unauthorized access, the user must immediately contact the service support team.

5. Subscriptions and message packages

5.1. The service may provide users with free access, paid subscriptions, message packages, separate paid functions, or other tariff plans.

5.2. A subscription is activated after successful payment confirmation by the payment system and remains valid for the period specified in the tariff or on the payment page.

5.3. Unless otherwise specified in the tariff description, the subscription period is one calendar month from the moment of activation. For example, if a subscription is activated on January 10 at 14:34, it remains valid until February 10 at 14:34.

5.4. A message package is activated after successful payment and may be used until the paid volume of messages is exhausted or during the period defined by the tariff terms.

6. Payment for services

6.1. The cost of services is specified on the tariff page, in the payment interface, in the bot, on the website, or in another place of the service before payment.

6.2. Payment is made through available payment instruments, including through a payment provider, bank card, Apple Pay, Google Pay, or other methods if supported by the service.

6.3. Payment currency, fees, currency conversion, and possible bank charges are determined by the terms of the payment provider, card-issuing bank, payment system, and the terms of the relevant tariff.

6.4. Access to paid functions is provided after successful payment confirmation. If the payment is not confirmed, the service has the right not to activate the relevant service.

7. Refunds

7.1. The user may submit a refund request within 14 calendar days from the purchase of a subscription or message package, unless otherwise provided by law or by separate terms of a specific service.

7.2. To submit a refund request, the user must go to the menu “Subscriptions and messages” → “Refunds”. After that, the request will be automatically registered and sent for processing.

7.3. Additionally, the user may be asked to provide an optional explanation of the reason for the refund.

7.4. Refunds for a subscription are calculated proportionally to the unused part of the current paid period. The cost of one subscription day is determined by the formula: subscription price / number of calendar days in the current paid subscription period.

7.5. If the user has already used the subscription during the current billing day, such day is considered fully used and is not included in the calculation of the refund amount.

7.6. Refunds for a message package are calculated based on the number of unused messages. The cost of one message is determined by the formula: message package price / number of messages in the package.

7.7. The refund is made using the same payment method used for the purchase, unless otherwise separately agreed with the user and not contrary to law.

8. Quality of the digital service and limitations of AI responses

8.1. The Provider makes reasonable efforts to ensure stable operation of the service, availability of functions, and proper interaction with AI models.

8.2. The user understands that AI models may generate inaccurate, incomplete, outdated, erroneous, or ambiguous responses. The user independently verifies important information before using it.

8.3. The service does not guarantee that an AI response will be suitable for the user’s specific purpose, unless such purpose has been expressly agreed with the Provider in written or electronic form.

8.4. The service may be temporarily unavailable or operate with limitations due to technical maintenance, updates, overloads, failures of third-party services, actions of payment systems, AI model providers, hosting providers, or other technical suppliers.

8.5. If the digital service is not provided or does not comply with the terms of the Agreement, the user has the right to contact support to resolve the problem, receive a proportional price reduction, a refund, or another remedy in accordance with the law.

9. Rights and obligations of the user

9.1. The user has the right to use the service in accordance with this Agreement, access paid functions, contact support, submit refund requests, and demand proper provision of the digital service.

9.2. The user is obliged to use the service lawfully and in good faith, not to violate the rights of others, and not to attempt to gain unauthorized access to the system, accounts, data, or technical infrastructure of the service.

9.3. The user is prohibited from using the service for fraud, spam, illegal activity, distribution of malicious code, infringement of intellectual property rights, harassment, discrimination, calls for violence, or other actions that violate the law or the rights of third parties.

9.4. The user is solely responsible for the content of their requests, files, messages, instructions, and other content sent through the service.

10. Rights and obligations of the Provider

10.1. The Provider has the right to manage the operation of the service, change functionality, update the interface, add or remove AI models, change tariffs, implement technical limitations and security measures.

10.2. The Provider undertakes to provide the user with access to paid digital services in accordance with the terms of this Agreement, the selected tariff, and the technical capabilities of the service.

10.3. The Provider has the right to temporarily restrict or block the user’s access to the service in case of violation of this Agreement, suspected fraud, abuse, security breach, illegal activity, or threat to the operation of the service.

10.4. The Provider has the right to carry out technical works, updates, and service modifications if necessary to improve quality, security, stability, or compliance of the service with legal requirements.

11. Intellectual property

11.1. The name Ainvero, interface, design, software code, service structure, texts, graphic elements, logos, databases, technical solutions, and other objects are intellectual property objects of the Provider or respective rights holders.

11.2. The user receives only a limited, non-exclusive, revocable right to use the service within the functionality, tariff, and this Agreement.

11.3. The user may not copy, modify, sell, lease, decompile, reproduce, or otherwise use elements of the service outside the limits expressly permitted by this Agreement or law.

11.4. Rights to content that the user independently enters into the service remain with the user or the respective rights holder. The user guarantees that they have the right to use such content in the service.

12. Personal data

12.1. The processing of the user’s personal data is carried out in accordance with the Ainvero Privacy Policy, which is an integral part of the terms of use of the service.

12.2. To operate the service, user identifiers, contact data, technical data, payment data, service interaction history, messages, requests to AI models, and other information necessary for providing services may be processed.

12.3. The user should not send passwords, full banking details, medical data, trade secrets, or other sensitive information through the service unless necessary for the specific purpose of the request.

12.4. The Provider may transfer or entrust the processing of certain data to payment providers, hosting providers, AI model providers, technical contractors, and other persons if necessary for the operation of the service.

13. Liability of the parties

13.1. The parties are liable for violation of this Agreement in accordance with its terms and the current legislation of Ukraine.

13.2. The Provider is not liable for the consequences of the user’s use of AI responses without independent verification, unless such response was directly confirmed by the Provider as professional consultation or an official conclusion.

13.3. The Provider is not liable for failures, delays, or restrictions caused by actions of third parties, including payment systems, banks, AI model providers, hosting providers, communication operators, messengers, or other technical suppliers, if such circumstances are beyond the Provider’s reasonable control.

13.4. The user is responsible for the legality of their requests, the content transmitted, compliance with the rights of third parties, and the consequences of using results obtained through the service.

14. Restriction and termination of access

14.1. The Provider has the right to restrict, suspend, or terminate the user’s access to the service if the user violates this Agreement, the law, the rights of third parties, or creates a risk to the security and stability of the service.

14.2. Access may also be temporarily restricted in the event of technical works, updates, security checks, failures of third-party services, or the need to prevent harm to the service or other users.

14.3. In case of termination of access due to a material breach of this Agreement by the user, the Provider has the right to refuse further provision of services, unless this contradicts mandatory legal provisions.

14.4. If access is terminated through no fault of the user, the issue of refunds is resolved in accordance with the refund section and applicable law.

15. Changes to the Agreement

15.1. The Provider has the right to amend this Agreement due to changes in legislation, service functionality, tariffs, payment infrastructure, technical conditions, AI models, or internal service operation processes.

15.2. The new version of the Agreement is published on the website or in another interface of the service available to the user. The date of the last update is indicated at the bottom of the page.

15.3. If the changes are material, the Provider may additionally notify the user through the website, messenger, email, or another available communication channel.

15.4. Continued use of the service after the new version of the Agreement enters into force means the user agrees to the updated terms.

16. Dispute resolution

16.1. All disputes and claims arising in connection with this Agreement shall be resolved by the parties through negotiations and by contacting support.

16.2. To submit a claim, the user may contact the Provider at the following email address: fast.kamaz@gmail.com or through the available support tools in the service.

16.3. In the request, it is recommended to indicate the account identifier, payment date, description of the problem, transaction number if available, and other data necessary for reviewing the request.

16.4. If the dispute is not resolved through negotiations, it shall be resolved in accordance with the current legislation of Ukraine.

17. Force majeure

17.1. The parties are released from liability for non-performance or improper performance of obligations if such non-performance resulted from force majeure circumstances that the parties could not foresee or prevent by reasonable measures.

17.2. Such circumstances may include: military actions, cyberattacks, natural disasters, accidents, power or communication outages, actions of government authorities, restrictions of payment systems, large-scale technical failures, or other events beyond the control of the parties.

17.3. The party unable to perform obligations due to such circumstances must, where possible, notify the other party by an available method.

18. Final provisions

18.1. This Agreement is effective from the moment of its publication and applies to all users who have accepted its terms.

18.2. If any provision of this Agreement is declared invalid, this does not affect the validity of the remaining provisions of the Agreement.

18.3. The relations between the user and the Provider are governed by the legislation of Ukraine.

18.4. All documents related to the Agreement, including the Privacy Policy, Payment Terms, and Refund Terms, form part of the general terms of use of the service.